No long-term contracts. Cancel anytime. Free trial: 14 days or 100 conversations, whichever comes first.
All plans include
| Feature | Starter | Basic | Premium | Pro |
|---|---|---|---|---|
| Conversations/month | 50 | 250 | 500 | 1,000 |
| Users included | 1 | 3 | 4 | 5 |
| AI Chatbot | — | ✅ | ✅ | ✅ |
| Advanced reports | — | ✅ | ✅ | ✅ |
| Integrations (Zapier, API) | — | — | ✅ | ✅ |
| Support | Priority | |||
| Extra conversation | $0.19 USD | $0.12 USD | $0.07 USD | $0.05 USD |
| Extra user | $25 USD | $20 USD | $15 USD | $12.50 USD |
If your business handles more than 1,000 conversations per month, we have Pro Tier 2-6 plans that scale up to 100,000 conversations.
Contact us for a custom plan →Yes. You can upgrade or downgrade at any time. Changes take effect on the next billing cycle.
A conversation is a thread of messages with a contact within a 24-hour window. If the same contact writes again the next day, it counts as a new conversation.
Prices shown are in USD and exclude local taxes. Mexican customers pay 16% VAT on the total.
You can continue operating normally by paying a per-conversation fee (from $0.80 USD on Pro plans) or upgrade to a higher plan.
Yes, we offer a free trial of 14 days or 100 conversations, whichever comes first. You can explore all Premium plan features during that time.
Yes. You can add extra users for an additional monthly fee depending on your plan.
Schedule a 15-minute demo and discover how EZContact can transform your customer service.